1.Time and kilometers will be charged from garage to garage.
2. Services for more than four hours will be charged under 80 kilometers and 8 hours.
3. All parking charges , toll taxes , state taxes will be charged extra as per original receipts. In case taxes for vehicle are paid in advance for monthly/Quarterly/Yearly basis, Per day taxes taxes will be charged with prior intimation without providing supporting document
4. In package travel all parking charges , chauffeur charges , state taxes are inclusive.
5. GST will be charged on gross invoice as per govrment norms. In case of payments by credit card additional 2% transaction charges will be levied .
6. Once the vehicle leaves our garage, we will be charging for the same irrespective of being used or not.
7. If there’s an AC failure , AC rates will be charged up to the point of AC failure , further from that point we will be liable to compensate a maximum of 15% on further running.
8. 20% of the estimated bill value will be paid as advance. and balance will be paid after vehicle reaches at pickup point.
9. In case of any complaint we must be informed at that time only to enable us to resolve immediately . Complaints after taking the services will not be entertained at all . Our office is 24 hours open to take care of any emergency or complaint.
10. Any delay in arriving in Delhi because of natural calamities or disasters will be borne by the client i.e. landslides , earthquake , floods etc.
11. We will not be responsible for any luggage or any things left by the client in the vehicle, if found later will be delivered at the client’s address with extra charges.
12. Cancellation charges will be charged as follows:- From reservation date till 30 days prior to departure – 10% of the advance paid or a minimum of 1 day charges. Between 29 to 15 days prior to departure – 25% of the advance paid or a minimum of 1 day charges. Between 14 day to 2 days prior to departure – 50% of the advance paid or a minimum of 1 day charges. Between 48 hours prior to departure and last minute cancellation or no show – 100% of the advance paid will be charged.
13. Any breakage/damage to the coach /car due to negligence/mishandling by the clients will be borne by the client only.
14. All prices/packages are subject to change in Petroleum prices or state taxes without intimation.
15. Any legal dispute subject to jurisdiction in Delhi only.